Success Story: Partner Delivery

Trusted Through a Partner to Modernize a Critical Platform.

Brought in through a strategic relationship, Sengo led the upgrade of CCQ's core technology stack — modernizing Sitecore, Coveo, and Node.js while ensuring zero disruption to the organization's digital operations.

3 Platforms Upgraded

Zero Downtime

An aging stack holding back progress

Where They Were: CCQ's digital platform was running on outdated versions of Sitecore, Coveo, and Node.js. Each release cycle carried more risk than the last, and the gap between current and supported versions was widening. The organization needed a comprehensive upgrade — but the complexity of upgrading three tightly coupled platforms simultaneously made the path forward unclear.

Trusted through a strategic partner, Sengo was brought in to lead the upgrade. The challenge wasn't just technical — it was about executing a multi-platform modernization without disrupting the digital services that thousands of users relied on every day.

"Every month they waited, the upgrade got harder and the risk got higher. They needed a team that could move decisively without cutting corners."

What we did together

Multi-Platform Upgrade Strategy

Sengo mapped the dependencies between Sitecore, Coveo, and Node.js to build a phased upgrade plan that minimized risk at every step. Rather than tackling each platform in isolation, we designed an integrated approach that kept the entire ecosystem stable while moving every component to its latest supported version.

Seamless Execution, Zero Disruption

The upgrades were executed methodically — validating each layer before moving to the next, running parallel environments for testing, and coordinating closely with the client's teams to ensure continuity. The result was a fully modernized stack delivered without a single moment of unplanned downtime.

A modernized stack delivered through partner trust.

Through a strategic relationship with Procom, Sengo took ownership of upgrading CCQ's Sitecore, Coveo, and Node.js platforms — a multi-layer modernization that required deep technical expertise and seamless coordination. The result is a fully current, production-ready stack delivered without disruption, proving that the right partner relationship can turn complex upgrades into quiet, confident wins.