Sengo × ai12z — Generative AI. Guided customer journeys
Empower every step of the customer journey with ai12z
Boost engagement
Deliver tailored answers that reflect each user’s behavior, preferences, and past interactions.
Lower support costs
Turn your existing content into a 24/7 support assistant — answering FAQs automatically.
Increase revenue
Help users find the right products or content faster with AI search and chat that understands how people naturally ask questions.
The platform
Increase conversions
Create natural, intelligent conversations that resolve questions — not just redirect them.
Incorporate REAL-TIME DATA
Bridge your AI assistant with CRMs, ticketing tools, and backend systems — effortlessly.
10x user engagement
25% increase in retention
45% faster conversions
65% fewer escalations
Frequently Asked Questions
Ai12z’s platform enables organizations to go live with AI-powered search, chatbots, and digital assistants. These AI assistants will not only answer questions, but also help users in completing tasks through the use of agents which connect with third-party systems to retrieve real-time data.
You can build AI-powered search bars, chatbots, digital assistants, and self-serve support that understand natural language and respond with context-aware answers.
It uses behavioral data, user attributes, and past interactions to tailor answers in real time.
