Frequently Asked Questions
Yes. We evaluate how effectively you’re using Coveo’s AI-powered personalization and recommendation models to deliver tailored search results and content experiences to your users.
Yes, we request limited read-only access so our experts can perform a complete review. As a Coveo-certified partner, we follow strict security and privacy practices.
No — the audit is completely non-intrusive. We analyze configurations, indexing strategies, and query pipelines without making any changes to your live production environment.
Once the audit is done, you’ll receive a detailed report with our findings and actionable recommendations. We then schedule a walkthrough session to review results and discuss whether to implement optimizations internally or work with Sengo’s Coveo-certified experts for continued support.
